WorldSmart Cloud Services for the Retail Industry

Unified Cloud Communications for the Retail Chain Stores | Collaborations | Analytics | File Sync & Share

The complexities of retail have changed dramatically over the last 5 years. Brick and mortar has become the showcase, and warehouse and online transactions dominate this dynamic and highly marketdriven world. The change in customer behaviour has forced retailers into looking at new ways to improve communications - both internally and with their customers, while also reducing overall operating costs.

A Complete Unified Communication Platform for the Whole Organization

• Service for all sites and communication types
• Calendaring system, file sharing and email to keep everyone accessible, on the same page and on schedule
• Group stores, teams and individuals together for phone, email, instant messaging and broadcast voicemails to increase productivity and accessibility across the whole organization
• Direct dial access numbers and automated attendant call distribution for the entire organization
• Webinars on the fly so information with clients and employees is at your fingertips
• MobileMessage – so mobile people get instant text messages or emails on cell phones improving accessibility
• Complete contact center and remote agent and supervisor capabilities unifying front lines with operations for superior response and customer service

Total Communication Cost Reduction and Improved Infrastructure

• Eliminates duplication, complexities and significantly reduces costs and administrative overhead
• SaaS delivery essentially eliminates on-site equipment, applications and maintenance; thereby reducing capitol expenses and maintenance costs ?
• Futureproof guarantee gives a foundation that eliminates obsolescence or scale forecasting
• Native multisite architecture allows businesses to dynamically change without any communication technology limitations

WorldSmart takes retail organization communications to another level of speed and efficiency.

Contact Us Today for a Demonstration and Download Our Cloud Retail Industry Brochure PDF

Call Toll Free! 1.888.765.8301 

Cloud Industrial Specialty Services