Are You Getting the Most Out of Your VoIP Service Provider?
Because so many people are using VoIP for business needs, so many companies have started offering it. With all of the competition out there, you really have to do your homework and make sure you’re getting the most out of your VoIP business service provider.
To do that, you’ve got to ask yourself these 4 questions:
1. How much are you paying for VoIP?
First, you should have had to pay very little – if anything – upfront. Your VoIP for business service should have either come with a free trial or should have come with a 100% money-back guarantee if you didn’t fall in love with it.
Second, you should be paying a flat monthly rate. After all, the entire point of finding a VoIP business service provider in the first place is to eliminate all of the hassles – and fees – that come with dealing with your local phone company. If you’re not getting that benefit, you’re really missing out!
Your VoIP for business service should come with unlimited local and long distance calls. If international calls aren’t included, they should be very cheap!
2. What kind of VoIP hardware do you have?
The right answer to this question is “not much”. At most, you should have a small box that you can tuck away somewhere in your office. All of your existing phones and fax machines can be connected to your VoIP connection with simple adapters. So, forget about filling up a room with big, bulky equipment!
3. How helpful was your provider when it came to your Bandwidth?
A good VoIP business service provider will be more than happy to help you get everything up and running – even if it means helping you make sense of your existing technology. After all, if you don’t have enough bandwidth, your VoIP service won’t work! A good provider can tell you if you need more bandwidth or if there’s a bandwidth cap that could prevent you from making and receiving calls.
4. Do you have a VoIP back-up plan?
If you’re using VoIP for your business’ calls, you don’t have the luxury of being out of touch every time the electricity or internet go out. (It may not happen a lot, but it happens enough that you need to think about contingencies!)
That’s why a good VoIP business service provider will have a back-up plan ready to go, from the moment you sign up. For example, if you want, you can arrange for all of your calls to be forwarded to your cell phone during outages. That way, you’ll never miss a thing!